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Last night I convinced Laura to allow me to update the OS on her iPhone to the latest and greatest iOS 4. "Don't worry", I said - "it'll create a backup and we can restore to that backup". Laura was a bit nervous because this is one of her core tools to do her job. If the phone doesn't work, she's got a much harder day.
I ran the backup, OS update, ran updates for the apps, played around with it all. Everything worked fine. Until this morning when Laura noticed that her expensive medical software (subscription based) didn't work. It looked like it worked last night, but I didn't try to use the part which required the subscription. "No biggie" I said, "we'll just restore the backup".
So I plugged her phone into iTunes, then went to run the backup. When you plug in the phone, it runs a backup and apparently deletes any other backups. So, no I have a useless backup AND an angry / sad / disappointed wife who now has a lot harder time doing her job. Frack frack frack.... FRACK.
This morning the minute tech support opened I called them and had to leave a message. They contacted Laura and let her know that the app doesn't run correctly in iOS 4, but they've submitted an update to apple. So, that's probably 24 - 48 hours from submitting until it's in the iTunes store.
I thought that updating would make Laura's life a bit easier with threaded mail and the move to having things run in the background. Threaded mail wasn't worth this though.
By far the worse part? I had said that it wouldn't break anything. I had made fun of Laura for thinking that things will be broken.
Frack.Posted by jim at June 24, 2010 11:30 AM